PRIVACY POLICY
OUR PRIVACY IS IMPORTANT TO US. WE TREAT IT, AND ANY INFORMATION THAT YOU GIVE TO US, WITH AS MUCH CARE AS POSSIBLE. PLEASE READ THE FOLLOWING POLICY TO UNDERSTAND WHAT WE DO WITH YOUR INFORMATION. YOU SHOULD ALSO READ THE TERMS AND CONDITIONS. OUR SITE IS A UNITED KINGDOM SITE AND SO OUR PRIVACY POLICY COMPLIES WITH THE DATA PROTECTION ACT 1998 AND RELEVANT EUROPEAN DATA PROTECTION LEGISLATION. WE ARE COMMITTED TO PROTECTING YOUR PRIVACY AND HONOURING THE INTEGRITY OF YOUR PERSONAL INFORMATION. WE DO NOT SELL OR PASS ANY INFORMATION COLLECTED THROUGH THIS WEBSITE TO OTHERS EXCEPT AS DISCLOSED IN THIS PRIVACY POLICY. IF YOU HAVE ANY REQUESTS CONCERNING YOUR PERSONAL INFORMATION OR ANY QUERIES WITH REGARD TO THESE PRACTICES PLEASE CONTACT US BY E-MAIL AT THEGREGORYKARA@GMAIL.COM
RETURN POLICY
ALL OUR ITEMS ARE CAREFULLY MADE BY HAND IN OUR ATELIER IN LONDON,UK TO ENSURE THE BEST POSSIBLE QUALITY. EACH PIECE IS MADE TO ORDER AND AS A RESULT OF THIS WE ARE UNABLE TO OFFER A REFUND.
IF THE ITEMS ARRIVE FAULTY WE WILL OF COURSE REPLACE ITEMS PROMPTLY .
SHIPPING
WE TRY OUR BEST TO SEND ALL ITEMS ON TIME. HOWEVER WE ARE NOT RESPONSIBLE FOR ANY DELAYS FROM THE SHIPPING COMPANIES OR CUSTOM OFFICE OF EACH INDIVIDUAL COUNTRY.
âALWAYS WE MAKE SURE WE SENT THE PARCELS IN THE PROVIDED ADDRESSES.
IN CASE WE HAVE BEEN PROVIDED WITH THE WRONG ADDRESS OR CUSTOMER CHANGE THE ADDRESS AFTER WE HAVE DISPATCHED THEIR GOODS THEN THE CUSTOMER
IS RESPONSIBLE TO COVER THE SHIPPING COST TO RE-SENT THE PARCEL./S ONCE WE RECEIVE IT BACK.
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PERSONAL INFORMATION
WE COLLECT PERSONAL INFORMATION FROM YOU WHEN YOU (I) SUBMIT QUESTIONS OR MATERIAL TO US, (II) REGISTER ON THIS WEBSITE, (III) PURCHASE A PRODUCT FROM US, (IV) E-MAIL US OR POST CONTENT ON OUR SOCIAL MEDIA PAGES OR (V) ENTER ONE OF OUR COMPETITIONS. THE TYPE OF PERSONAL INFORMATION WE MAY COLLECT (IF APPLICABLE) INCLUDES THE FOLLOWING: NAME, GENDER, USER NAME, PASSWORD, EMAIL ADDRESS, POSTAL ADDRESS, PHONE NUMBER, AND MOBILE NUMBER. CREDIT CARD INFORMATION IS HELD SECURELY ON A FINANCIAL SERVICES APPROVED LOCATION AND CANNOT BE ACCESSED BY US.
DATA PROTECTION AND PERSONAL INFORMATION
WE RECOGNISE THAT THE REGISTRATION INFORMATION AND THE INFORMATION THAT WE CAPTURE DURING YOUR USE OF THE WEBSITE IS PERSONAL DATA FOR THE PURPOSES OF THE DATA PROTECTION ACT 1998 (THE "ACT") AND WE HEREBY ACKNOWLEDGE THAT WE SHALL TREAT THE REGISTRATION INFORMATION AND ALL OTHER INFORMATION THAT YOU GIVE US IN ACCORDANCE WITH THE ACT AND AS SET OUT IN THE PARAGRAPH ENTITLED, USE OF REGISTRATION INFORMATION.
IF YOUR PERSONAL INFORMATION CHANGES, OR IF YOU NO LONGER NEED OUR SERVICE, YOU MAY CORRECT, UPDATE, DELETE OR DEACTIVATE IT BY EMAILING US AT THEGREGORYKARA@GMAIL.COM
WE MAY STORE THE PERSONAL INFORMATION THAT YOU SEND TO US VIA THIS IN OUR DATABASES. WE WILL ONLY KEEP YOUR PERSONAL INFORMATION FOR AS LONG AS IS REASONABLY NECESSARY TAKING INTO CONSIDERATION OUR NEED TO ANSWER QUERIES OR RESOLVE PROBLEMS, PROVIDE IMPROVED AND NEW SERVICES AND COMPLY WITH LEGAL REQUIREMENTS UNDER APPLICABLE LAW(S). THIS MEANS THAT WE MAY RETAIN YOUR PERSONAL INFORMATION FOR A REASONABLE PERIOD AFTER YOU STOP USING OUR SERVICES OR STOP USING THIS WEBSITE.
WE INTERNALLY USE PERSONALLY IDENTIFIABLE INFORMATION ABOUT OUR CUSTOMERS TO IMPROVE OUR MARKETING AND PROMOTIONAL EFFORTS, TO STATISTICALLY ANALYSE WEBSITE USAGE, TO IMPROVE OUR CONTENT AND PRODUCT OFFERINGS AND TO CUSTOMISE OUR WEBSITE'S CONTENT AND LAYOUT. WE BELIEVE THESE USES ALLOW US TO IMPROVE OUR WEBSITE AND PROVIDE BETTER SERVICE TO OUR CUSTOMERS. WE MAY USE A CUSTOMER'S EMAIL ADDRESS AND MAILING ADDRESS OR PHONE NUMBER, TO CONTACT A CUSTOMER REGARDING AN ORDER OR ADMINISTRATIVE MATTERS OR NOTICES. WE MAY USE INFORMATION IN THE FILE WE MAINTAIN ABOUT A CUSTOMER TO RESOLVE DISPUTES AND TROUBLESHOOT PROBLEMS.
IF FOR SOME REASON YOU BELIEVE THAT YOU HAVE RECEIVED ANY SPAM E-MAIL FROM US WHICH YOU HAVE NOT AUTHORISED US TO SEND YOU, PLEASE INFORM US IMMEDIATELY BY EMAILING US AT THEGREGORYKARA@GMAIL.COM
PERSONAL DATA COLLECTED VIA THIS WEBSITE IS STORED BY GREGORY KARA. IN THE EVENT THAT YOU WOULD LIKE TO VIEW A COPY OF THE INFORMATION THAT WE HOLD ON YOU, YOU MAY DO SO AT ANY TIME BY REQUESTING A COPY TO BE SENT YOU ON THE FOLLOWING EMAIL ADDRESS AT THEGREGORYKARA@GMAIL.COM
NEWSLETTERS
WE MAY OFFER FREE NEWSLETTERS TO SHARE INFORMATION WITH YOU ABOUT THE WEBSITE, ABOUT US AND OUR AFFILIATES AND SUBSIDIARIES, OR ABOUT OUR BUSINESS PARTNERS AND ADVERTISERS AND SPONSORS. YOU MAY RECEIVE A NEWSLETTER EITHER BY REGISTERING FOR A PARTICULAR NEWSLETTER OR IN CONJUNCTION WITH A SPECIAL FEATURE OR MEMBERSHIP FOR WHICH YOU HAVE REGISTERED ON THE WEBSITE. YOU MAY CANCEL YOUR FREE EMAIL SUBSCRIPTION BY FOLLOWING THE INSTRUCTIONS PROVIDED ON THE WEBSITE OR, IN SOME INSTANCES, IN THE DESIGNATED AREA OF CERTAIN NEWSLETTERS OR EMAILS.
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NEWSLETTERS
WE MAY OFFER FREE NEWSLETTERS TO SHARE INFORMATION WITH YOU ABOUT THE WEBSITE, ABOUT US AND OUR AFFILIATES AND SUBSIDIARIES, OR ABOUT OUR BUSINESS PARTNERS AND ADVERTISERS AND SPONSORS. YOU MAY RECEIVE A NEWSLETTER EITHER BY REGISTERING FOR A PARTICULAR NEWSLETTER OR IN CONJUNCTION WITH A SPECIAL FEATURE OR MEMBERSHIP FOR WHICH YOU HAVE REGISTERED ON THE WEBSITE. YOU MAY CANCEL YOUR FREE EMAIL SUBSCRIPTION BY FOLLOWING THE INSTRUCTIONS PROVIDED ON THE WEBSITE OR, IN SOME INSTANCES, IN THE DESIGNATED AREA OF CERTAIN NEWSLETTERS OR EMAILS.
SECURITY OF PERSONAL INFORMATION
TO HELP ENSURE THAT YOUR PERSONAL INFORMATION IS SAFE AND SECURE, WE USE PCI COMPLIANT PROCEDURES AND PCI SECURE SUPPLIERS TO ENSURE A SAFE AND SECURE SHOPPING EXPERIENCE.
FURTHERMORE, WE TAKE REASONABLE CARE, IN SO FAR AS IT IS IN OUR POWER TO DO SO, TO KEEP YOUR DETAILS OF YOUR ORDER SECURE, BUT IN THE ABSENCE OF NEGLIGENCE ON OUR PART WE CANNOT BE HELD LIABLE FOR ANY LOSS YOU MAY SUFFER IF A THIRD PARTY PROCURES UNAUTHORISED ACCESS TO ANY DATA YOU PROVIDE WHEN ACCESSING OR ORDERING FROM THE WEBSITE.